Job Title: Customer Service Agent.
Here is Jumias recruitment stages in case you want to know each step of the recruitment:: HRtechnique For Jumia
Job Description: (Highlights):
1) Resolving problems.
2) Receiving and making of both inbound and outbound calls
3) Order placement
4) Follow up on orders
5) Dispatching of orders to riders
Skills/ Experience/ Requirements:
1) BSc (2:2 above) and to have completed NYSC.
2) Male and Female.
3) A years experience in providing customer service support (This will be verified)
4) Proficiency in English.
5) Ability to think fast and multi-task is essential.
6) Job is shift based and some days starts from afternoon till 10pm.
7) 2 off days a week and work includes weekends.
Application Closing Date:
6th of January 2017.
Shortlisting to be done immediately.
Send cv to: CLOSED!!!!!!! with the body of the email containing your application letter in 2 paragraphs.
NOTE IMPORTANT!!!: Subject of the email should be Customer Service Application
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